Terms & Conditions

Welcome to Zenova Fashion. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all purchases made through our website. We reserve the right to update or change these terms at any time without notice.

2. Products

We make every effort to display our products as accurately as possible. However, colours and textures may vary slightly depending on screen settings. All product descriptions and prices are subject to change without notice.

3. Orders

By placing an order, you confirm that:

  • All information provided is accurate and complete

  • You are the authorized user of the payment method used

  • You agree to pay the total amount as shown at checkout

We reserve the right to cancel or refuse an order at any time, for example in cases of suspected fraud or stock errors.

4. Shipping

We aim to deliver within the estimated time frame (typically 3–7 business days within Australia), but delays may occasionally occur due to factors beyond our control. See our Shipping Policy for full details.

5. Returns & Exchanges

You may return items within 14 days of delivery, subject to our Return & Exchange Policy. Returned items must be unworn, in original condition, and with tags attached.

6. Pricing & Payment

All prices are listed in AUD (Australian Dollars) and include GST where applicable. Payment is securely processed through third-party providers.

7. Intellectual Property

All content on this website – including logos, images, text, and design – is the property of Zenova Fashion and may not be copied or used without permission.

8. Limitation of Liability

To the extent permitted by law, Zenova Fashion is not liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. By using this site, you submit to the exclusive jurisdiction of its courts.

10. Contact

If you have any questions about these Terms & Conditions, please contact us via the Contact page.